Link Financial is a trusted European provider of outsourced loan management standby and servicing solutions. The firm has been working with European financial institutions since 1998, taking care of more than 2.5 million individuals and businesses across seven European countries.
Link services a wide range of credit facilities that include credit cards, consumer loans, mortgages, student loans, auto-finance, utility receivables, and equipment lease agreements. The company is recognised by the market as being best in class; Standard and Poor’s rates it as “Strong” in the Special Servicing division and “Above Average” in the Primary Servicing division.
The Link team is highly proficient in the use of state-of-the-art systems and customer service methodologies. This valuable combination enables it to reach a profound understanding of its customers' unique and individual needs, and tailor the perfect approach for them. It uses every opportunity to streamline service processes and improve customer-company interaction. Online payment processing and collection facilities, speech analysis, programmed voice communications, data validation and decision analytics all play a major role in successfully operating Link’s multi-asset loan administration systems.
Link believes that ethical conduct is much more than a requirement that it is obligated to meet; it is a conscious choice that shapes the very foundation of the company and operations. It takes pride in advocating integrity and fairness in all its dealings and as a result, consistently receives praise and positive feedback from its customers.
As a company, Link maintains a strong focus on compliance and respectfully observes the standards and guidelines of several trade associations, including the Credit Service Association, the Council of Mortgage Lenders and the Finance and Leasing Association. Link Financial is authorised and regulated by the Financial Conduct Authority.
Link Financial Outsourcing Limited
89 Albert Embankment
SE1 7TP UK
Official Website: https://www.linkfinancial.eu/
Phone: 0870 845 84 84